Frequently asked questions

No. Every product on this site is quote-based — there's no price list and no "add to cart" anywhere. Landed cost on imported industrial equipment moves with supplier pricing, freight and exchange rates, so a published price would be wrong more often than it would be right. Send us the part number or a specification and we'll quote a firm price against it.

Use the Request a Quote form — it takes a part number if you have one, or a description of what you need if you don't, plus your contact details. There's no account or login to set up first. You can also reach us directly by phone, email or WhatsApp.

At minimum, the part number or a description of the equipment, and the quantity. If you're sizing something from scratch rather than re-ordering a known part, the more process detail you can give — operating pressure and temperature, control signal, hazardous-area classification — the more precise our first reply can be. The quote form has an optional "Application details" section for exactly that; none of it is required to submit the form.

09:00 - 18:00, Monday to Thursday, with shorter hours on Friday and Saturday and the office closed Sunday — public holidays may affect this. Outside office hours, WhatsApp or email is the fastest way to reach us; we pick messages up as soon as the office reopens.

We reply within one working day of receiving a quote request.

Yes. Describe the equipment or the application, or attach a photo of the nameplate, in the message field of the quote form, and our technical team will work out the equivalent part.

Yes — on-site calibration and functional testing for pressure, temperature and flow instrumentation is one of our core services, alongside equipment supply, and has been since 2017.

Yes, for the equipment we supply — field installation, loop-checks and commissioning support alongside your own maintenance team or EPC contractor.

Our Datasheets page holds the genuine manufacturer manuals, datasheets and catalogues we hold for the brands we carry — real PDF files, not marketing brochures. If what you need isn't listed there, ask when you request a quote and we'll check what else we hold.

Both. We hold genuine stock on a number of lines and also source equipment to order — which applies depends on the specific part. Tell us the part number or specification and we'll confirm stock status as part of the quote.

In many cases, yes — new and refurbished stock are both genuinely held and quoted, not "refurbished" used loosely as a marketing word for new. Rosemount 3051 series transmitters, for example, are available in both. Tell us which is acceptable for your application and we'll quote accordingly.

It depends on whether the part is already in stock or needs to be sourced to order, and on the part itself — we don't publish a blanket lead time because it would be inaccurate for most orders. Delivery time is confirmed as part of every quotation.

Yes — our office is in Karachi, but we supply across Pakistan. Delivery logistics and cost for your specific location are confirmed at quotation.

It depends on the manufacturer and the specific item — new stock is generally covered by the manufacturer's own warranty terms, and coverage on refurbished stock varies by unit. We don't publish one blanket policy because it wouldn't be accurate for every case; ask us to confirm the warranty and return terms for your item when we quote it.

Five: ASCO, Rotork, Rosemount, YTC and SPDC — covering solenoid valves, valve positioners and actuators, pressure transmitters, and pneumatic cylinders. See Brands for the breakdown by product.

Not unless we can back that specific claim with a manufacturer's letter for that brand — we don't use the word "authorised" loosely. See Credentials for exactly how we describe our relationship with each brand we supply, and what would need to change for that to read differently.

Oil & gas, sugar, cement, textile, biogas, and pipe & Eternit manufacturing — the six sectors we've supplied into since 2016.

Instrumentation is the core of the catalogue, but we also supply pneumatics, electrical items and mechanical items — the process-control and industrial-supply space generally, not one product family in isolation.